Client Reservation Support & Contact

Find quick answers and step-by-step guides, or search for the feature you need help with.

Support articles

Featured

New Client Reservation Admin Home Screen displayed on a landscape iPad on a restaurant table

Understanding the Admin Home Screen

Learn how to find reservations, management tools, venue setup and account information.

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New Client Reservation support form displayed on an iPad in a restaurant

Create and Manage a Support Ticket

Learn how to contact support, track your request and continue the conversation.

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New Client Reservation Opening Dates calendar displayed on an iPad being used in a restaurant

Set a Venue’s Opening Dates

Learn how to open or close booking dates for the correct venue and year.

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All Articles

15 articles available

New Client Reservation Admin Home Screen displayed on a landscape iPad on a restaurant table

Understanding the Admin Home Screen

Learn how to find reservations, management tools, venue setup and account information.

View Article
New Client Reservation support form displayed on an iPad in a restaurant

Create and Manage a Support Ticket

Learn how to contact support, track your request and continue the conversation.

View Article
New Client Reservation Opening Dates calendar displayed on an iPad being used in a restaurant

Set a Venue’s Opening Dates

Learn how to open or close booking dates for the correct venue and year.

View Article
New Client Reservation Opening Times displayed prominently on a framed iPad

Edit a Venue’s Opening Times

Learn how to choose the booking start times available on each day of the week.

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New Client Reservation Sittings displayed on an iPad being used in a restaurant

Create and Edit Sittings

Learn how to create booking periods, assign times and control online availability.

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New Client Reservation business branding settings displayed on a portrait iPad resting on a table in a modern pizza restaurant

Add Your Business Branding

Learn how to add your company name, logo, brand colour and customer contact details.

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New Client Reservation deposit settings displayed on a landscape iPad in a modern restaurant

Enable and Configure Venue Deposits

Learn how to enable deposits to help reduce no-shows, choose a calculation type and set optional limits.

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New A person changing venue details on a portrait iPad in a modern pizza restaurant

Edit Your Venue Details

Learn how to update a venue’s name, description, image and booking terms.

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New A restaurant manager assigning booking times to sittings on an iPad

Set and Edit Restaurant Sitting Times

Learn how to create service periods, assign booking times and manage online availability.

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New A hospitality manager viewing Client Reservation email campaigns on a portrait iPad

Getting Started with Email Marketing

Learn how to design, test, target, send and review customer email campaigns.

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New A hospitality manager designing a Client Reservation marketing email on a MacBook

Create and Design a Marketing Email

Learn how to build a branded email using text, images, buttons, colours and links.

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New A hospitality professional selecting an audience of 587 marketing recipients on a portrait iPad

Choose an Audience Using Customer Tags

Learn how to target campaign recipients using tags, VIP status and matching options.

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New A hospitality professional reviewing high-performing Client Reservation email analytics on a MacBook

Send an Email and Understand Its Analytics

Learn how to test and send a campaign, then interpret its performance and link results.

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New A restaurant staff member selecting an available booking time on the Client Reservation Timeline on a landscape iPad

Add a New Booking from the Timeline

Learn how to select an available table and time, add the customer and create a reservation.

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New A restaurant staff member pressing the final orange segment of the Grace Taylor booking on a Timeline displayed on a portrait iPad

View and Move Bookings on the Timeline

Learn how to open booking details or change a reservation’s table and time using drag and drop.

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Contact Options

London ~ St Tropez

General

For general enquiries about the software

info@clientreservation.com

New Enquiries

For new customers wishing to sign up for the product

sales@clientreservation.com

Beach

For questions specific to the beach system

beach@clientreservation.com

Restaurant

For questions specific to the restaurant system

restaurant@clientreservation.com

Support

For general support questions for existing customers

support@clientreservation.com

Marketing

For marketing & media related questions

marketing@clientreservation.com

Accounts

For finance and accounting questions

accounts@clientreservation.com

Development

For questions about custom software features

dev@clientreservation.com

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